About Us, Our Methods and Practices

For fast service and the highest quality products, we pride ourselves on being the most technically-advanced electric motor repair center in the area. We digitally document all phases of motor repair as the work is being performed. Then, we conveniently email the photos throughout the process.

Depend on us.

We have been in business since 1959, making us the oldest and largest, locally-owned, complete electric motor repair and service facility in Louisiana. We repair all types of AC and DC motors and generators of any size.

Customer satisfaction is our TOP priority.

Over the years, we have established a reputation based on our company’s work ethics. Every employee in our company is committed to these philosophies. We stand behind our work. Any time a job is determined defective workmanship, within a 12 month period, the work is redone free of charge. We continue to set new standards in quality and performance. Our reputation is your guarantee.

Expect technical excellence.

We are committed to maintaining the best equipment possible to meet the customers’ needs and take advantage of advanced technologies. In addition, we provide on-going training for all of our employees through specialized technical courses sponsored by the industry such as: a) CSI/Emerson vibration analyzer school in Houston, Texas; b) Kingsbury thrust bearing training; c) Schenck Treble balancing equipment training; d) Baker surge test equipment training; e) NTN bearing and SKF bearing training seminars; f) MCE max training and g) Hipotronics training. Electrical Apparatus Service Association (EASA), Watson Engineering, and Richard Love Associates, provide training seminars & work-shops in all aspects of electric motor repairs and testing to ensure our employees stay current with changes in our industry.

We are licensed and certified.

We are approved by Underwriters Laboratories to rebuild electric motors and generators for hazardous locations.

We are an approved Warranty Station

We are approved for the following manufacturers: Baldor, General Electric, Leeson, Lincoln, Marathon, Reliance, Siemens, Teco-Westinghouse, Toshiba, U.S., and WEG.

Growing to meet customer needs.

Our 13,000 sq. ft. expansion to the repair facility now provides additional room for all of our departments. This area includes two (2) 20-ton cranes, giving us lifting capabilities of 40 tons, and room for our newly-installed Horizontal Boring Mill with a 4’ x 8’ table and a 5 inch spindle, along with our Steelman 10’x10’x10’ Burn-out Oven.

 

Policies:

Mission Statement

Team Red Stick’s Mission is to continually improve the quality of our repair facility and field service work. The mission is being achieved by creating an environment that encourages participation of all employees, suppliers, and clients in our quality process.

Quality Policy

We, the employees of Red Stick Armature Works are dedicated to meeting our clients’ requirements while surpassing their expectations. Management’s goal is to involve every employee in the continuous improvement of the quality in our motor repair facility and services.

Total Quality Management

An indication of Red Stick Armature’s dedication to quality is the requirement that each employee successfully completes our TQM course. We, as a team, continually strive to improve the quality of our repair facility and field services by reviewing our work process in regular quality meetings.

Warranty

We stand behind our work!!! If at any time a job is determined to be defective due to workmanship within a 12-month period from the date our customer receives the motor, the work will be redone at no cost to the customer.